BlackBarbiebyTKBlackBarbiebyTKBoutique
Back to the shop

Delete Your Account & Data

Last updated July 2026

You can ask BlackBarbiebyTK to delete your account and personal data at any time. This page explains how to request it, what we remove, and what we are required to keep.

How to request deletion

To have your BlackBarbiebyTK account and data deleted, contact us using either method below and tell us you would like your account deleted:

Please send your request from — or include — the email address or phone number on your account, so we can be sure it is really you. We action deletion requests within 30 days and confirm once it is done.

What we delete

When you ask us to delete your account, we permanently remove:

  • your account profile — your name, email address and phone number;
  • your BarbieChat conversation with us — messages, photos and voice notes;
  • your saved notification devices (so you stop receiving app notifications).

What we keep, and why

We keep records of orders you have placed — what was ordered, the amounts and dates — because South African tax and accounting law requires us to retain sales records for up to 5 years. These records are stored securely, are not used to contact you for marketing, and are removed once the retention period ends.

Deleting only some of your data

If you would rather keep your account but remove specific information (for example, your chat history), you can ask us to do that instead — just tell us what you would like removed when you contact us above. The same 30-day timeframe applies.

Contact

Black Barbie by TK (Pty) Ltd
Barclay Square Shopping Centre (Shop F06, F09 & F11), 296 Justice Mahommed Street, Sunnyside, Pretoria, 0002, South Africa
Email: blackbarbiethando@gmail.com
Phone/WhatsApp: 071 440 1540